FAQs - ShopperWalls
What currency are the prices displayed in on your site? All product prices on our website are listed in United States Dollars (USD).
How quickly is my order processed and shipped? Our team prioritizes swift processing. Expect your order to be shipped within 24-48 hours of placement. Tracking information will be provided within a day of shipment. For help with tracking, contact us at Info@ShopperWalls.com .
Can I return an item if I’m not satisfied or if there are issues? Absolutely! We stand behind our products with a 100% money-back guarantee on any defective or damaged items. You have 15 days from receipt to return an item for a full refund. Please return the item at your expense with your name and order number included in the package. If your item is in transit, please wait for its arrival before initiating a return.
What if I need to cancel my order? Orders can be cancelled without any penalties if they have not yet been dispatched. If your order has already been shipped, please use our straightforward return process for a refund.
What should I do if my shipping address is wrong? If you realize the shipping address provided is incorrect, please respond to your order confirmation email or contact us at Info@ShopperWalls.com within 24 hours to correct it. Unfortunately, we cannot offer refunds due to incorrect address information after 24 hours.
What are the shipping times within the USA? We exclusively ship within the USA. Typically, shipping takes 24-48 hours to process, and delivery should be expected in 3 to 5 business days.
What if I have a question that isn’t covered here? We're eager to assist you! If your question hasn't been answered in our FAQ, please send us an email at Info@ShopperWalls.com . For quicker assistance, include your order number and a detailed description of your inquiry.